FAQ

1. How long do I have to wait for receiving the bags?

  • We ship all orders within 1 – 2 business days. Our warehouse is located in Poland and all deliveries are made from there.
    The delivery time is:
    – within 3-4 business days – courier
    – within 3-5 business days – via mail 



2.
Do you execute orders for large amounts of bags?

  • Yes. We have over 3 000 000 bags. We execute also very large orders.

     

3. How much does the shipment cost at your store?

  • In order to see the shipment cost, add a product to your cart.


4.
Do I have to log in to your store to submit an order?

  • No, you can make a purchase as a guest.

     

5. Assuming I am a VAT EU payer, can I receive a 0% VAT invoice?

  • Yes, we have a VAT EU number. If you have a VAT EU number as well,
    you can make purchases at our store without paying VAT. In order to do this,
    please contact us at office(at)organza-bags.co.uk before submitting your order. 



6.
Can I pay for the order upon delivery?

  • · Unfortunately, with regard to intra-EU transactions it is not possible to pay upon delivery. 



7.
Can I return the products without motivation?

  • Yes, you can return the products within 100 days from the delivery date without motivation. 



8.
Will Any other fees be added after receiving the delivery from Poland to UK?

  • No, based on the European agreement on intra-EU transactions, no duty nor any other fees are added.

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